Monday Feb 6, 2017
9:00 AM - 11:00 AM PST
Hilliard Bruce Vineyards
4285 E. Highway 246
Lompoc, CA 93436
805-736-4567
The Lompoc Valley Chamber of Commerce & Visitors Bureau, in partnership with the Sta. Rita Hills Wine Alliance, is sponsoring a customer service workshop that is designed to teach those that work with the public how to create the very best consumer experience possible. The workshop will be from 9:00 - 11:00 am on Monday, February 6, 2017 at Hilliard Bruce Vineyards at 4285 E. Highway 246, just outside of Lompoc.
"The goal of this workshop is to elevate the customer experience for everyone, whether locals or visitors. The focus will be for people working in hospitality at the hotels, restaurants and tasting rooms, but anyone working directly with customers may benefit from this," said Barbara Satterfield, Executive Director of the Sta. Rita Hills Wine Alliance.
Beyond general customer service training, this workshop will also highlight what makes the Sta. Rita Hills region so unique and learn more about local resources to help them get plugged in to what is going on around town, such as the Chamber's event calendar and ExploreLompoc.com. Guest speaker Greg Brewer, winemaker for Brewer-Clifton and Hilliard Bruce, will share informative information with the attendees on the local wine region and Sara Gummere will discuss our local tasting rooms and our Lompoc wine scene.
Registration begins at 8:30 am, with the program beginning at 9 am. This workshop is offered at no charge, and reservations may be made by calling 805.736.4567 or online here.