BUS 389 Customer Service Class

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Name: BUS 389 Customer Service Class
Date: November 11, 2017
Time: 8:00 AM - 5:00 PM PST
Event Description:
In today?s diverse global workforce, great customer service skills are needed for organizational success.

CRN - 21662  
Credits ? 3.0
Dates: October 7, 2017 ? November 18, 2017
Day:  Saturdays
Time: 8:00 AM ? 12:00 PM and 1:00PM to 5:00 PM
Lunch: 12:00 PM ? 1:00 PM
Location: Vandenberg AFB Education Center
Room 255
Instructor: Dr. Earl Murray Jr.
 
This 6 week Fast Track course will focus on the basic skills and knowledge that are essential to those working in customer service. Students will be encouraged, empowered, engaged, and excited to learn and share new knowledge, real world experiences, and perspectives about customer service.  Relevance will be the key that unlocks your classroom experience to advance your skills and improve organizational effectiveness in your industry as a customer service representative.
This course fulfills one of two courses the CCAF requires in Business.

*Note* Civilians can take courses on Vandenberg AFB. Find out how when you register for access to Vandenberg AFB. http://hancockcollege.edu/

You can also register in person at the Lompoc Valley Center or Vandenberg AFB Campuses.
Location:
Allan Hancock Community College
641 Utah Avenue
Vanenberg AFB, CA 93437
805-734-3500
805- 735-3366
805-922-6966
Contact Information:
Dr. Earl Murray Jr. Send an Email
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